Governance, Risk, Policies & Audit

Policies need owners.
Risks need action.

Make the link between what your policies require and what people actually do. Give the Board a clear view of control gaps, accountable owners and evidence of progress.

Turn policies, audit findings and risk reports into decisions people can use. Set responsibilities, track actions and show progress against business priorities.

Why this matters

Give every risk
a clear route to action.

Financial firms need to show how security decisions protect customers and important services. We make governance, risk management and audit easier to use: clear rules, named owners and evidence that work has been done. The same approach supports other regulated industries.

01

Policies people can use

Governance is how your organisation makes decisions and assigns responsibility. A policy only helps if people understand what it means for their work.

We turn long or conflicting documents into clear instructions. For a financial firm, that could mean showing staff how to share customer records safely or raise a supplier concern.

02

A named owner for each risk

A risk register is a list of possible problems, their likely impact and the actions needed. Without an owner, an issue can stay on that list for months.

We agree who makes the decision, who carries out the work and when it should be reviewed. Leaders can see what has changed and what still needs attention.

03

Decisions leaders can explain

Boards need to understand what a risk could mean for customers, important services and the business. Technical detail alone rarely answers that question.

We bring risks, options and evidence into a clear view. Teams can show why a decision was made, what was accepted and when it should be checked again.

04

Audit findings that lead to fixes

An audit checks whether agreed requirements are being met. A finding is useful only when the underlying problem is understood and addressed.

We organise evidence, agree practical actions and track them through to completion. This helps reduce repeat findings and makes progress easier to demonstrate between reviews.

GRC, leadership and compliance

Connect priorities,
people and evidence.

Bring governance, risk management, vCISO support and regulatory compliance into one practical approach.

vCISO leadership

Virtual Chief Information Security Officer support helps leaders set priorities, assign ownership and make informed decisions about security investment.

Security strategy and leadership

Regulatory compliance

Connect applicable requirements with practical controls, accountable owners and evidence that supports assurance and review.

Explore regulatory compliance

Governance, risk and audit

Make policies useful, maintain a clear view of risk and track findings through to action.

Explore GRC support

Trusted by organisations where security matters.

  • West Brom Building Society
  • GKN Automotive
  • Dowlais
  • EchoBolt
  • EDF
  • United Kingdom Debt Management Office

How we help

Make risk, ownership and evidence clear.

Explore the support available. We shape the work around your organisation, priorities and existing team.

Policy improvement

A security policy sets out the rules and expectations for protecting information. It is more useful when staff can see how it applies to the decisions they make each day.

How we help
We help simplify and update policies against relevant standards and the way your organisation works. Responsibilities, exceptions and review dates should be clear, with a route for questions or concerns.

Teams get guidance that is easier to follow. Leaders can check whether the policy is being used, rather than relying only on the fact that a document exists.

Discuss your priorities

Risk & control framework

A risk and control framework is a structured record of what could go wrong and what is being done about it. A control is a safeguard such as an access check, backup or approval process.

How we help
We help organise the risk register, assign owners and map controls to the risks they address. Missing safeguards, weak evidence and unresolved actions become easier to see.

Decision makers get a clearer basis for prioritising work and accepting any remaining risk, with records that explain the reasoning.

Discuss your priorities

Governance model

A governance model describes how responsibility and decision-making work across the organisation. It should connect security with risk, compliance, delivery teams and senior leaders.

How we help
We help define roles, review meetings and reporting routes. Important issues need a named owner, a clear decision and a way to raise concerns when progress stalls.

Your teams can make decisions with fewer gaps between responsibilities. Leaders can see where intervention is needed and whether agreed actions are moving forward.

Discuss your priorities

Audit management

Audit management covers preparation, review findings and the actions that follow. Without a shared process, the same issue can return because nobody checked whether the agreed fix worked.

How we help
We help organise evidence, assign owners and track corrective actions. Records show the finding, the planned response, the deadline and the evidence used to close it.

Teams get a consistent way to manage reviews and follow-up. Leaders can distinguish a completed action from a risk that still needs attention.

Discuss your priorities

How we help

A clear path
from review to delivery.

Build on the work you already have. Focus effort where it can make the most useful difference.

01

Review policies

Check whether the security policies still reflect the organisation’s systems, responsibilities and working practices. Remove unclear wording and identify instructions that people cannot realistically follow. An information security management system is the organised way the business manages security. Its documents should support real decisions and actions. Give policies clear owners and review dates, then check that the guidance is understood and used.

02

Connect risks & controls

Link each important risk to the safeguards intended to manage it. A control catalogue is a shared list of those safeguards, with the owners and evidence attached. Use recognised frameworks where helpful, but keep the explanation clear enough for the business. This makes gaps and duplication easier to see and helps leaders understand why a particular improvement is needed.

03

Set the governance

Agree the meetings, reporting routes and decision rights needed to manage security. Each issue should have a named owner and a clear way to reach the people who can act. Keep reporting focused on important risks, progress and decisions. This gives teams a dependable route for raising concerns and helps leaders see where work is stalled or responsibility needs to be clarified.

04

Resolve audit findings

Turn each finding into a clear action, with an owner, deadline and evidence needed to show completion. Understand the underlying problem so the fix addresses more than the immediate symptom. Keep progress visible and review whether the agreed change has worked. This supports a more consistent response to internal and external reviews and reduces the chance of the same issue returning without explanation.

West Brom Building Society · In practice

Clear risk owners.
Actions that could be tracked.

The business need

West Brom Building Society needed a consistent way to connect policies, risks, controls and leadership decisions.

What changed

Simpler policies, named risk owners and a governance committee made responsibilities and follow-up actions clearer.

The work delivered

  1. 01

    Overhauled the information security management system.

  2. 02

    Simplified policies and redesigned the risk framework.

  3. 03

    Assigned senior risk owners and introduced governance committees.

  4. 04

    Created consistent audit action and reporting processes.

Start a conversation

Request a Governance & Risk Review

Bring the risk, policy or audit issue that needs a clearer way forward.

Tell us about your context, priorities and challenges. We will discuss the support that fits and what the next steps could look like.

Free practical guides

Know what to check.
Know what to do next.

Practical guidance to help you spot gaps, ask better questions and decide where to focus. Explore a guide to see what’s inside.

You can outsource the work, but you keep responsibilities.

If you decide why and how personal data is used, you are the controller. A supplier using it on your instructions is a processor. Under UK GDPR, the UK’s data protection rules, you must:

  • Choose a suitable provider. Assess whether it can protect people’s data and meet the rules.
  • Set the terms in writing. Cover instructions, security, other providers it uses, support with breaches and rights requests, data return or deletion, and audit rights.
  • Keep evidence. Show why the supplier is suitable and check that the arrangement stays appropriate.

TPRM is a way to manage risk, not one law for every supplier. Duties depend on the data, relationship and sector. Logica helps you turn these checks into practical work.

Get the free supplier risk guide

Plans, tests and evidence. Not just a policy.

For financial firms within its scope, DORA sets legal duties across technology risk, incident reporting, testing and supplier oversight. Your firm remains responsible when services are outsourced.

  • Prepare for disruption. Set responsibilities, protect important systems and test response and recovery.
  • Report major incidents. Follow the required process and deadlines for serious technology incidents.
  • Manage supplier risk. Keep a register of technology service contracts, assess risks and include required terms. Critical or important services need stronger checks and exit planning.

DORA is not a blanket UK rule. EU operations or supplying EU financial firms may bring duties or contract requirements. Logica helps you assess the gaps and plan the work.

Get the free DORA guide